Providing Superlative Service

A positive attitude on sales is important too.

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Selling has a bad reputation. It’s come to mean, in some cases, “forcing something on someone that they don’t want and can’t afford.” That’s not selling. Selling has been a major force in the creation of American society. It’s been a vital link between the producer and the consumer. And the derivation of the word “sell” comes from an old English word sellen, which means “to get, deliver.” It’s the ability to place your product into the hands of the consumer on a rapid basis.

The whole cycle of a product and exchange can be viewed in relation to communication.

Excerpt from The Natural Laws of Management: The Admin Scale, Chapter 7 Superlative Service, Page 32.

Arte Maren, International Speaker, Writer and Business Consultant

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Arte Maren, Author, Speaker and Business Consultant

Do You Have Your Admin Scale?

Author, Arte Maren

Shaun Kirk Testimonial on His Success Using The Natural Laws of Management: The Admin Scale

Shaun Kirk, Co-Founder and President of Measurable Solutions, which provides business management training and consulting services, talks about his success using the book The Natural Laws of Management: The Admin Scale, by Arte Maren.

Click HERE to go to The Natural Laws of Management: The Admin Scale YouTube Channel.

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Arte Maren, Author, Speaker and Business Consultant

Do You Have Your Admin Scale?

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Author, Arte Maren

 

Success and Valuable Final Products

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“Successful people do have very pro-survival goals and purposes.  You can see the products of such people around you.  But if good intentions actually exist, then they should manifest as valuable final products.”

Arte Maren, International Speaker, Writer and Business Consultant

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Arte Maren, Author, Speaker and Business Consultant
Excerpt from The Natural Laws of Management: The Admin Scale, Chapter 4: VALUABLE FINAL PRODUCTS
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Author, Arte Maren

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The Natural Laws of Management: The Admin Scale, Chapter 3, SOLUTIONS

solutions-and-answer-hunger-business-management

This demand for any solution “right now,” regardless of workability, comes about from what L. Ron Hubbard identified as ‘Answer Hunger’:

“An unfinished cycle of communication generates what might be called ‘answer hunger.’  When an individual has, for a very long period of time, consistently waited for answers which did not arrive–any sort of answer, from anywhere, will be pulled in to him, by him, as an effort to remedy his scarcity for answers.”1

In fact, Mr. Hubbard isolated this ‘answer hunger’ phenomenon as the cause of rumor, in The Law of the Omitted Data:

WHERE THERE IS NO DATA AVAILABLE, PEOPLE WILL INVENT IT.“2

Arte Maren, International Speaker, Writer and Business Consultant

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Arte Maren, Author, Speaker and Business Consultant
1 Hubbard, “Communication”, chapter of Dianetics 55, page 107.
2  Hubbard, “How to Handle Black Propaganda”, Policy Letter of 21 November 1972.
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Author, Arte Maren

Do You Have Your Admin Scale?

Common Question: What is the Difference Between a Goal and Purpose?

     Look at it this way: The road is Purpose, leading towards a Goal.

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As L. Ron Hubbard points out, a Goal is “the prime intention”, and a Purpose is “The survival route chosen by an individual, a species, or a unit of matter or energy in the accomplishment of its goal.”

Purpose is how you have chosen to accomplish the goal.  The goal is the ultimate destination, with the purpose being the road you have taken to accomplish the arrival.

For instance, some have the goal of “Improving the health of people so that they experience a better quality of life”, and there are many methods and “roads” to accomplish this: Nutritionist, Chiropractor, Counselor, etc.

When determining a purpose or goal with a client, I will often ask, ”So if that is accomplished or done, what do you then have?” If I can go no further without getting into the ludicrous or way far out, I know that I have a goal in hand.

If you take the above as an example, a step up from “Improving the health of people so that they experience a higher or better quality of life”, would lead us to nowhere. But, if the goal had been stated as “Providing effective nutrition data to clients”, it would easily yield to the next step up: ”Better quality of life”.

This, therefore, indicates that “Providing effective nutrition data to clients” is not a goal, but a purpose, leading to a higher purpose, so to speak.

Happy Trails.

Arte Maren, International Speaker, Writer and Business Consultant

arte-maren-business-personal-consultant
Arte Maren, Author, Speaker and Business Consultant

Do You Have Your Admin Scale?

Author, Arte Maren